1. Acceptance of Terms & Eligibility

By accessing or using Getrid (`getrid.ng`), you agree to be bound by these Terms of Service. If you do not agree with any provision, you must not use our services.

• Exclusive Student & Campus Business Focus: Users must be currently enrolled in an accredited Nigerian university or polytechnic, or an authorized campus vendor.
• Minimum Age: You must be at least 18 years old or have legitimate parental/guardian consent.
• Identity Verification (KYC): To sell, withdraw earnings, or access high-trust marketplace tiers, you must verify your student identity with valid university credentials. Providing forged credentials is a criminal offense under Nigerian law.

2. Non-Custodial Escrow & Financial Guidelines (CBN Compliant)

Getrid complies with Central Bank of Nigeria (CBN) non-custodial marketplace principles and anti-deposit taking regulations:

3. Listing Standards & Prohibited Items

When listing items, you represent that you own the item and have the unencumbered legal right to sell it. The following items are strictly prohibited on Getrid:

4. Delivery, Inspection Window & Unboxing Videos

Getrid protects both parties during order fulfillment:

• Campus Meetups: Buyers and sellers are advised to meet exclusively in high-visibility, designated campus zones (such as faculty libraries, student union buildings, or campus security gates). Inspect the item thoroughly before releasing payment.
• Courier Deliveries & Inspection Window: When items are delivered via campus courier or Shipbubble logistics, buyers have an active inspection window (up to 48 hours) to verify the item meets description.
• Unboxing Video Mandate: For electronic devices, phones, laptops, and fragile items, buyers are required to record a continuous unboxing video upon delivery. Failure to provide continuous video evidence may impact dispute eligibility for claimed cosmetic or missing component defects.

5. Dispute Resolution & Platform Mediation

If an item is damaged, misdescribed, or non-delivered:

1. The buyer must raise a dispute from the Order Details page within the inspection window, which automatically freezes escrow funds.
2. Both parties submit messages and evidence (photos, unboxing videos, courier receipts).
3. Getrid Dispute Support investigates and issues an objective binding resolution (full refund to buyer, release of funds to seller, or return of goods).

6. Account Termination & Limitation of Liability

Getrid reserves the right to suspend, terminate, or report to law enforcement any user engaging in fraud, hate speech, money mule activity, or impersonation.

Except as mandated by Nigerian consumer protection laws, Getrid acts solely as a technological intermediary connecting buyers and sellers, and shall not be liable for indirect, punitive, or consequential damages resulting from user conduct.

7. Contact Information

For questions or legal notices regarding these Terms: